At 3jlp, protecting the personal information of every Filipino player is a core responsibility. This Privacy Policy explains what data we collect, why we collect it, how it is used, and the rights you have over your own information.
Last updated: June 2025
When you register and use the 3jlp platform, we collect certain personal information that is necessary to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and payment details such as your GCash or Maya account information. We also collect technical data automatically when you access the platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. We do not collect more information than is reasonably necessary for the purposes described in this policy. All data collection is carried out in accordance with applicable Philippine data privacy laws.
3jlp uses cookies and similar technologies to keep your session active, remember your preferences, and understand how players navigate the platform. These are small data files stored on your device and do not contain sensitive personal information on their own. You can manage or disable cookies through your browser settings, though doing so may affect certain platform features. We do not use cookies to serve third-party advertising or to track your activity outside of the 3jlp platform. By continuing to use the platform after being informed of our cookie use, you consent to cookies being placed on your device in accordance with this policy.
The personal data we collect is used exclusively to operate, maintain, and improve the 3jlp platform for players in the Philippines. Specifically, we use your information to verify your identity and age during registration, process deposits and withdrawals in Philippine pesos, provide customer support, and send you important account-related notifications. We may also use aggregated, anonymised data to analyse platform usage trends and improve our game offerings. We will never sell, rent, or trade your personal information to third parties for marketing purposes. Any sharing of data with service providers — such as payment processors — is strictly limited to what is necessary to complete the service you have requested.
3jlp processes your personal data on the basis of contractual necessity — meaning we need your information to fulfil the account and gaming services you have signed up for. In some cases, we process data to comply with legal obligations under Philippine law, such as anti-money laundering requirements and age verification rules. Where we rely on your consent — for example, for optional communications — you may withdraw that consent at any time by contactingour support team at [email protected]. Withdrawing consent does not affect the lawfulness of any processing carried out before the withdrawal. We encourage you to review this policy periodically so you remain informed about how your data is being used.
3jlp does not share your personal information with third parties except in the limited circumstances described here. We work with trusted payment service providers — including GCash and Maya — who receive only the transaction data needed to process your deposits and withdrawals. These providers are bound by their own privacy obligations and are not permitted to use your data for any other purpose. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required to do so by law or valid legal process. In the event that 3jlp undergoes a business restructuring or ownership change, your data may be transferred as part of that process, and you will be notified in advance where possible. We will never disclose your personal data to advertisers, data brokers, or unrelated commercial third parties.
The 3jlp platform is operated primarily for players in the Philippines, and your personal data is stored and processed within systems that serve this market. If any data processing occurs outside the Philippines — for example, through a cloud infrastructure provider — we ensure that appropriate safeguards are in place to protect your information to a standard equivalent to Philippine data privacy requirements. You will be informed if any significant change to data storage locations affects your rights as a data subject. We take the cross-border transfer of personal data seriously and apply strict contractual protections with any overseas service providers involved in our operations.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by Philippine law and our internal compliance obligations. Transaction records and identity verification documents may be kept for a minimum of five years following account closure in line with anti-money laundering regulations. Once the retention period has expired and there is no legal basis to continue holding your data, we will securely delete or anonymise it. You may request the deletion of your account and associated data at any time by contacting [email protected], subject to any legal retention requirements that prevent immediate deletion. We will confirm the outcome of any deletion request within a reasonable timeframe.
As a Filipino player on the 3jlp platform, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules. These rights include the right to be informed about how your data is used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or outdated information. You also have the right to object to certain types of processing, the right to erasure in circumstances where retention is no longer justified, and the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team at [email protected] with your request and sufficient identification. We will respond to all data subject requests within the timeframes required by applicable law.
3jlp implements technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, access controls that limit who within our organisation can view personal information, and regular security reviews of our platform infrastructure. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 3jlp account and to keep your login credentials confidential. If you suspect that your account has been compromised, please contact [email protected] immediately so we can take appropriate action. We will notify affected players and the relevant authorities in the event of a data breach, in accordance with our obligations under Philippine law.
3jlp may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When material changes are made, we will notify registered players through the platform and update the "Last updated" date at the top of this page. We encourage you to review this policy regularly so you are always aware of how your personal information is being handled. Continued use of the 3jlp platform after any update to this policy constitutes your acceptance of the revised terms. If you have questions or concerns about this Privacy Policy, please reach out to us at [email protected].
A plain-language summary of the key points every 3jlp player in the Philippines should know
We use encrypted connections and strict access controls to keep your personal information safe. Your data is never sold to advertisers or shared with unrelated third parties. Security reviews are conducted regularly to maintain the integrity of the platform.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data at any time. Simply contact [email protected] and our team will assist you with your request promptly and professionally.
Your GCash or Maya payment details are shared only with the payment processor needed to complete your transaction. We do not store full payment credentials on our servers beyond what is required for transaction verification and compliance purposes.
We only send you communications that are directly related to your account and the services you use on 3jlp. If you have opted in to any optional notifications, you can withdraw that consent at any time by contacting our support team at [email protected].
We keep your data only for as long as necessary to provide our services and meet our legal obligations under Philippine law. Once the retention period ends, your information is securely deleted or anonymised so it can no longer be linked back to you.
Whenever we make meaningful changes to this Privacy Policy, we will notify you through the platform and update the effective date at the top of this page. We recommend bookmarking this page and checking back periodically to stay informed of any updates.
If you have any concerns about how 3jlp handles your personal data, our FAQ page has clear answers written for Filipino players. You can also reach our support team directly at [email protected].